What are cookies?

Cookies are bits of information in a short text format, which are saved in the browser you use in your personal computer, smartphone and/or tablet, contributing to the better running of our page. Cookies do not cause any damage to your personal computer nor files stored within. Information that is stored inside cookies is used for identification and improvement reasons.

Third party advertising cookies and third party analytic cookies

These cookies are used in order to provide you with relevant advertisements in range of your interests. They are also used for the promotion of advertisements or sale offers which are more suited to your needs, in order to avoid unnecessary mass, misdirected and pointless advertising messages. They help us measure the effectiveness of advertising campaigns. Analytic cookies provide us the chance to measure the success of various functions of our page with the main purpose of constantly improving the experience provided to you.

Personal data that we collect:

Contact details

This information will be used to confirm your booking and send out necessary information about your course. Upon successful completion of your Day Skipper or Coastal Skipper course; your name, contact information, date of birth, certificate number and issue date will be shared with the RYA through a secure web portal on www.rya.org.uk. This data will be stored on the RYA’s central database. This information allows the RYA to document your qualification, to update any records they may hold for you, and to verify or replace your certificate if required. For further information on how the RYA will deal with your data, please see the RYA’s privacy policy at www.rya.org.uk/go/privacy.

On successful completion of all other courses, your name, certificate number and date of issue will be stored for up to 7 years. This information allows us to verify the integrity of your certificate and replace it if required.

Student Records

Sailor Suit will document your training to include name, contact information, certificate number, date and course result, instructor, ports visited and mileage. If you are not in favour of your details being stored then you may request for them to be deleted. However, neither the centre nor the RYA will be able to replace or verify your certificate in the future should this request be made.

We will retain the personal data you provide for administrative purposes of (including certificate replacement or advice about continuing your training). You can request the removal of your contact information at any given time. SRC exam papers will be stored for up to 5 years in accordance with RYA requirements.

Feedback

We will also send you a message to ask for your feedback. This is required by the RYA and helps us to improve our service to you and others. We might pass on your feedback to your instructor and the rest of the team. This is a great way of passing on praise, sharing your feedback and remarks on the experience. In these cases, we are careful with how this information is shared and of course you can always leave your feedback anonymously. The RYA may contact students if necessary for quality assurance of RYA training or for instance in the investigation of a complaint or incident. In these situations the information is used only for the requested purpose and is not processed in the RYA central database.

Your feedback is collected by secure providers and a request will be sent to your personal email after the end of the course.

Special Requirements

You will have the chance to inform us about any special requirements you may have, such as precarious medical conditions, mobility issues or educational special needs. You can inform us about them whilst booking your course and they will be stored alongside your contact information. You will also have the choice to provide us with this information when you arrive and it will be deleted once the course is completed . Do not refrain from informing us about them well in advance in order to plan your training and tailor it according to your needs.

RYA Online Theory Courses

RYA Interactive (Essential Navigation and Seamanship, Marine Radio Short Range Certificate, Professional Practices and Responsibilities)

To enable access to your online course we need to share some of your personal data with the RYA via your user profile in www.ryainteractive.org. This learning management website is hosted and maintained by a third party called Learning Pool, who will not use your personal information for any reason other than enabling your course.

Your name and email address will be entered on www.ryainteractive.org in order to create your user account. On your first access to the site, you will be asked to enter your address and date of birth. You will have access to the site for one year in order to complete your online course. During this period, your personal information will be held on the website by Learning Pool and be available to this training centre and the RYA for the purpose of managing your course.

Instructional support will be provided by this training centre for a period of [***enter your support period here***] from the date of your course booking.

On completion of your course, your name, email, date of birth and address will be transferred to the RYA’s central database for the purpose of recording details of the course and any certification you gain as a result of it. This information allows the RYA to record your certification, to update any records they may already hold about you or your qualifications and to verify your certificate if required.

After one year from the date of your enrolment on a course, your user account will be removed from www.ryainteractive.org.

Full details of how the RYA will deal with your personal information will be displayed when you first access www.ryainteractive.org.

For the duration of your access to the site, your data will be held in accordance with the RYA Interactive Data Policy, Terms and Conditions.

If you receive a digital certificate downloaded from the RYA Interactive site on completion of your course, your name, address, date of birth and certificate details will be transferred to the RYA database and held in accordance with the RYA’s Privacy Policy.